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Driven by artificial intelligence and human

Opsis is a spinoff from A*STAR / ADSC (Agency for Science, Technology and Research) which is a statutory board under the Ministry of Trade and Industry of Singapore. Its award-winning emotion AI technology was developed with millions invested in 5 years of R&D. It is of healthcare grade, trained from close to half a million psychometric data points from more than 300,000 in-person interviews with patients and nonpatients, in partnerships with hospitals and healthcare institutions.

 

Our key differentiator is our multimodal and highly flexible deep learning model developed from various psychological fields annotation. Our multimodal techniques merge Face, Speech, Physiological signals and Gestures to detect and quantify human emotional states with refine classification. We also use the Circumplex Model of Affect, which can detect thousands of subtle expressions vs 7 basic labels. Our accuracy is one of the highest in the industry.

 

Our model can address a variety of business problems and use cases across a number of different industries and instantly deliver emotion data and insights when used in a new domain. 

 

Opsis is used in Singapore government’s first-time initiative in using AI-aided counselling & mental health screening for its elderly in 2021 in respond to the Covid-19 pandemic. Although our R&D and focus has been historically in healthcare use cases, we have further expanded to new industry verticals and business functions. We are running pilots and have several partnerships and projects across other key industries: banking & insurance, automotive, security, education and customer experience analytics.

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Emotion Detection and Recognition Market

The Covid-19 pandemic has brought about dislocation, technology modernization and digital acceleration, driving investment in the technology opportunity set. Customers have shifted their day-to-day activities from offline to the digital world. Hybrid work modes and customer experience initiatives are important drivers for emotion AI adoption. Companies have had to deliver a digital customer experience that meets the speed and expectation of the modern customer. 

AI represents a fundamental shift in how we solve complex business problems. Emotion AI is the ability for machines to be emotionally intelligent.

 

The global emotion detection and recognition market size is projected to grow from USD 23,554 million in 2022 to USD 43,256 million by 2027, recording a CAGR of 12.9% from 2022 to 2027. (Markets and Markets)

The Story of Opsis

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2008

January

From an idea

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2008

January

2009

February

Company was established

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2009

February

2015

May

From an idea

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2015

May

2019

Junly

Company was established

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2019

Junly

2020

present

From an idea

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2020

present
“The advances in artificial intelligence such as facial emotions detection will assist our staff in screening for mental health issues and enable our seniors to receive earlier and better care,”
Chairman - Lions Befrienders
Mr Anthony Tay
5
“Facial emotion analysis has tremendous potential to help us detect mental health issues accurately and address them early,”
Deputy Chairman of Temasek Foundation.
Richard Magnus
5
Volunteers’ experience required: from 3 to 5 years reduce to 3 weeks. Time taken to detect mental health: from 1 hour to 15 minutes.
Executive Director- Lions befrienders
Karen Wee
5
“This App help in Cognitive Behavioural therapy (CBT) to track and observe, identify pattern that trigger mood swing daily”
CNA-Gadg(Aid)
Psychiatrist Dr Adrian Wang
5
“Seniors are usually very shy; this AI will really help volunteers to assess and evaluate to do early intervention”
Chief Executive, Temasek Foundation
Ms Woon Saet Nyoon
5

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